Who we are
This website is operated by Kayisi Hair, a hair salon in Bracken Ridge, Brisbane, Australia. Our website address is https://kayisihair.com.au/.
Information you give us
When you send an enquiry using our website, we ask for your name, phone number, the hairstyle or service you are interested in, and your preferred appointment date or timeframe. You can also provide an email address if you wish. If you contact us by phone or another method, we may also receive the details you choose to share.
How we use your information
We use enquiry information to respond to you, discuss the service you requested, help arrange appointments, and manage related customer enquiries. We may need to retain information connected with bookings, payments or service concerns for business and legal purposes. Sending an enquiry does not automatically subscribe you to marketing messages.
Website services and third parties
Our website is built using WordPress and Elementor. Enquiries submitted through our contact form are sent to the salon by email. Our site also displays Google customer reviews through a third-party reviews widget provided by Trustindex. These services, together with our website hosting provider, may process technical information needed to operate the website and display its content. Where you follow links to other websites, their privacy policies apply.
Cookies and technical information
WordPress, website plugins and embedded third-party services may use cookies or similar technologies to support site features, security and functionality. Your browser settings may allow you to control or delete cookies. Some features may not work as expected if you disable them.
Keeping information safe
We take reasonable steps to protect information provided through the website and limit its use to legitimate business needs. No online or email system can be guaranteed completely secure.
How long we keep information
We keep enquiry and customer information for as long as reasonably needed to manage enquiries, provide services, address concerns and meet applicable legal requirements. We aim not to keep personal information longer than necessary for those purposes.
Accessing or correcting your information
If you would like to ask about personal information you have provided to Kayisi Hair, request a correction or raise a privacy concern, please contact us. We will consider requests in line with applicable Australian privacy law.
Changes to this policy
We may update this policy as our website, booking services or information practices change. The current version will be available on this page.